Customer experience needs to be integrated into the business strategy

CX, customer experience, asiakaskokemus, strategy, strategia

20.2.2017 07:00

The IT word of marketing conversation today is customer experience, CX. Companies and opinion leaders talk eagerly about their customer orientation and how they deliver great experiences. Well, it would sound odd to say ”no, we are absolutely not focusing on our customers!”

Read more
Back to Top